19 lines
1.1 KiB
Markdown
19 lines
1.1 KiB
Markdown
We offer full refunds within 7 days of purchase with no questions asked for the following services and licenses:
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- [[Introduction to Obsidian Publish|Obsidian Publish]]
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- [[Introduction to Obsidian Sync|Obsidian Sync]]
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- [[Commercial license]]
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> [!Warning] No refunds for Catalyst and donations
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> [[Catalyst license|Catalyst licenses]] and [[Obsidian Unlimited (donation)]] are **not** refundable. While they give you a number of benefits, they're intended to support the Obsidian development and aren't sold as products.
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> [!Note] Talk to a human
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> If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, contact support@obsidian.md.
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## Request a refund
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1. Log into your account [on our Account page](https://obsidian.md/account).
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2. Under **Payment & billing** > **Invoices & refunds**, click **View**.
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3. Next to the payments you want a refund for, if you’re qualified for a refund, you’ll see a link to **Get refund**. Click on the click.
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4. Your service will be removed and any auto-renewals will be cancelled as well. If you confirm to proceed, click **Request refund**. |