1.1 KiB
1.1 KiB
We offer full refunds within 7 days of purchase with no questions asked for the following services and licenses:
[!Warning] No refunds for Catalyst and donations Catalyst license and Obsidian Unlimited (donation) are not refundable. While they give you a number of benefits, they're intended to support the Obsidian development and aren't sold as products.
[!Note] Talk to a human If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, contact support@obsidian.md.
Request a refund
- Log into your account on our Account page.
- Under Payment & billing > Invoices & refunds, click View.
- Next to the payments you want a refund for, if you’re qualified for a refund, you’ll see a link to Get refund. Click on the click.
- Your service will be removed and any auto-renewals will be cancelled as well. If you confirm to proceed, click Request refund.