We offer full refunds within 7 days of purchase with no questions asked for the following services and licenses:

- [[Introduction to Obsidian Publish|Obsidian Publish]]
- [[Introduction to Obsidian Sync|Obsidian Sync]]
- [[Commercial license]]


> [!Warning] No refunds for Catalyst and donations
> [[Catalyst license|Catalyst licenses]] and [[Obsidian Unlimited (donation)]] are **not** refundable. While they give you a number of benefits, they're intended to support the Obsidian development and aren't sold as products.

> [!Note] Talk to a human
> If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, contact support@obsidian.md.

## Request a refund

1. Log into your account [on our Account page](https://obsidian.md/account).
2. Under **Payment & billing** > **Invoices & refunds**, click **View**.
3. Next to the payments you want a refund for, if you’re qualified for a refund, you’ll see a link to **Get refund**. Click on the click.
4. Your service will be removed and any auto-renewals will be cancelled as well. If you confirm to proceed, click **Request refund**.